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Frequently Asked Questions
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| Q: |
Why was my credit card billed by BLM-Help.com? |
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| A: |
BLM-Help.com provides credit card billing for premium adult entertainment websites. You were billed for access to one of our sites. |
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| Q: |
Why was I billed for a free trial? |
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| A: |
A full authorization was placed on your card when you joined to verify funds for renewal. When your free trial is canceled within the designated trial period the full authorization attempt will automatically be removed from your account in 3-5 business days. |
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| Q: |
I did not authorize this charge, what should I do? |
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| A: |
If you feel the charge to your card was fraudulent please contact our customer support team by email, phone or live chat for a no questions asked refund! |
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| Q: |
I didn't like the site, can I get a refund? |
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| A: |
100% customer satisfaction is our primary goal. If you are not satisfied with the quality of your membership please request a refund from our customer support team. |
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